Attention Time Warner Customers
Time Warner is changing how you watch Willoughby Channel 12.
Effective immediately, older television sets will not carry Channel 12 without additional digital equipment.
Please note: you do not need to take action if all of your TVs are connected to a digital set-top box. Also, most High Definition televisions have internal digital tuners that will be able to view The Willoughby Channel without additional equipment can be viewed on channel 96-12.
If you want to view Channel 12 on an older set that is not currently connected to digital cable equipment, you may request a Digital Adapter and remote control from Time Warner. These units will be free of charge through September 30, 2015. Beginning October 1, 2015, each of those Digital Adapters will cost $1.50 a month. Units must be ordered before July 28, 2014.
Order online at twc.com/digitaladapter or call (855) 286-1736 to talk to a Time Warner Customer Care Representative.