Quick Help: Your Local Utilities
Service Department Services
Dealing with wild animal encounters.
Help keep your city beautiful!
The city sells and maintains cemetery plots.
Information about maintaining your home and property.
The city performs home inspections on Thursdays and condominiums are inspected on Fridays.
Information about regular trash pickup, curbside recycling, and special refuse collections.
Help protect our fresh water and the Chagrin River Watershed.
Street maintenance, traffic control, and snow removal.
The city plants and maintains trees in public spaces all over town.
Information for the Water Pollution Control Center.
The foundation of every community is the quality of its infrastructure. The Willoughby Service Department maintains nearly 90 miles of storm sewer lines and 91 miles of sanitary sewer lines and a sewage treatment plant which processes an average influent flow of 7 million gallons a day. More than 86 center lane miles of asphalt and concrete roads are maintained and 44 signalized intersections carefully synchronized. Without proper infrastructure maintenance, emergency medical personnel would have difficulty arriving quickly to help the needy; safety forces could experience response delays; travel would be hindered for motorists . . . the list could be endless.
Aside from maintaining roads, storm sewers and sanitary sewers, the Service Department maintains more than 150 pieces of city equipment ranging from snow plows to emergency medical vehicles, coordinates and oversees the weekly solid waste collection, maintains two cemeteries, numerous city buildings, coordinates the annual leaf collection, assists in street tree maintenance of more than 20,000 trees, is involved in many city aesthetic enhancement programs and routinely performs street sweeping.