Eligible Willoughby residents and small business owners should have received natural gas and electric enrollment letters from NOPEC. Letters were mailed in early April for enrollment in the NOPEC electric program and in mid-April for natural gas for the period beginning with customers’ June 2023 meter read dates.
If you did not receive a letter, the utility deemed you not eligible, meaning you are either with a different supplier, on a pipp program, or in arrears.
TO OPT-IN: If you want to enroll in NOPEC’s Standard Program Price, you don’t need to take action when you receive your enrollment letter. You will automatically be enrolled.
TO OPT-OUT: If you don’t want to enroll in the natural gas or electric aggregation programs, you must return the opt-out form attached to your enrollment letter to NOPEC by mail or by fax to 440-774-442. You can also email a completed opt-out form to OUT@Nopec.org.
If you miss the official opt-out date, you can always opt out of NOPEC at any time without a charge.
NOPECs standard program rate will be at 6.45 c/kwh (variable).
Additional information about the aggregation program and available rate options including fixed term, monthly variable pricing, and 100% renewable electric options can be viewed online at nopec.org/letter or by calling NOPEC’s Customer Care Center at 1-855-667-3201.
TO BE PERMANENTLY OMITTED FROM FUTURE AGGREGATION ENROLLMENTS (as opposed to calling to opt-out this term), do one of the following:
- Complete and submit the Electric Do Not Aggregate Form.
- Call the PUCO toll-free at (800) 686-PUCO (7826). Customers will be asked to provide their name, service address and the customer account or identification number located on their utility bill.
Once registered on the do not aggregate list, customers’ names and service addresses will be displayed publicly on the PUCO website. Customer account and identification numbers will remain confidential.
With Gas, there is no PUCO maintained list. NextEra voluntarily maintains a Do Not Market List which they can call the Customer Care Center to get their accounts listed.
To learn more about energy choices, visit Energy Choice Ohio for comparison of available options.