Potholes
To report a pothole, call (440) 953-4111 or complete the Pothole Repair Form.
Road Projects
Call Willoughby’s City Engineer at (440) 530-2330 or the Willoughby Service Department at (440) 953-4111 for information regarding road construction.
Snow Removal
All major arterial and sloped streets are salted when snow and ice are less than two inches deep. All city streets are plowed when snow is deeper than two inches. If more than three inches of snow fall, a state of emergency automatically goes into effect. Cars parked on streets must be moved during this time or risk being towed.
Streetlights
To report streetlights outage call 800-589-3101 or use the reporting tool on FirstEnergy’s website.
Street Sweeping
Major thoroughfares are swept weekly weather permitting. All residential streets with curbs are swept approximately five times per year.
Traffic
Call (440) 953-4111 to discuss any Willoughby pedestrian, traffic congestion or traffic signal operation concerns.